The Release, Control and Validation (RCV) module is one of the qualifications in the ITIL Service Capability work stream. Primarily focusing on the practical application of RCV, the module helps in effective planning, successful testing and implementation of new services that are expected to meet the needs of an individual as much as, of an organization.
Based mainly on the best practice guidance contained in the ITIL Service Transition publication, the course content helps develop organizations’ or individuals’ understanding of the ITIL Service Transition processes. Additionally, transitional changes are effectively managed and new services are validated and tested.
The Release, Control and Validation (RCV) module provides guidance on evaluating change and managing knowledge to improve decision-making processes.
Professionals must hold the ITIL Foundation Certificate in IT Service Management, attained through any of the three courses:
Your certificate in any of the above courses must be presented as documentary evidence to gain admission to this course.