One of the qualifications within the ITIL Service Lifecycle work streams, the Service Design (SD) module revolves around the design of IT Services; covering the entire gamut through architecture, processes, policies and documentation. The module enables you to design services that match the requirements of the organization.
Additionally, it enlightens you on techniques required to develop, manage and integrate service design into the IT service management process.
The following categories of professionals can take up the ITIL Service Design qualification:
This qualification is also best suited for profiles such as:
The SD module can be one of the prerequisites for the ITIL Expert and Master Levels in IT Service Management.
Candidates must hold the ITIL Foundation Certificate in IT Service Management, attained through any of the three certifications below:
Please note that your certificate in one of the above courses must be presented as documentary evidence to gain admission to this course.