MALC (Managing Across the Lifecycle) prepares you for the exam to achieve the ITIL Certificate. An independent qualification, it is the final module of the Service Lifecycle and/or Service Capability modules that ensure the "ITIL Expert" certification.
‘Managing Across the Lifecycle’ course, provides a holistic picture of the critical learning points and knowledge, that IT management professionals require on pivotal organizational topics including: governance structures, roles, functions, process dependencies, complementary frameworks, service assessments and the management of change issues related to the ITIL service lifecycle.
Once you successfully complete this course, you will gain an understanding of the strategic design, deployment and management of the capabilities and resources required by the full IT service lifecycle.
On a specific level, this course highlights on interfaces, interactions and organizational requirements between the processes addressed in the five core ITIL publications: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Moreover, it prepares you for the examination leading to the ITIL Certificate: Managing Across the Lifecycle. This is a free-standing qualification and the final module of the Service Lifecycle and/or Service Capability modules that ensures ITIL Expert certification.