The ITIL Expert level qualification benefits those who are interested in demonstrating knowledge of the ITIL Scheme in its entirety. The certificate is awarded to candidates who have achieved a range of ITIL qualifications and have achieved a well-rounded, superior knowledge and skills base in ITIL Best Practices. This qualification helps in personal and professional development, by aiding career advancement and progress within the IT Service Management field.
Once you have successfully completed all required ITIL modules and have earned sufficient credits, you will have a balanced knowledge across the full ITIL service lifecycle and can be awarded the ITIL Expert certificate. While candidates can earn 17 credits through various learning paths leveraging any combination of the Foundation and Intermediate courses, the experience of trainers worldwide has shown that students wishing to pursue the Managing Across the Lifecycle (MALC) module, benefit most from taking the Continual Service Improvement and Service Strategy modules from the ITIL Intermediate Level, as part of their learning path.
You also need to achieve the ITIL Expert level if you want to progress to the ITIL Master Level, which is the highest and final qualification within the ITIL scheme.
The following professionals may apply:
However, the course doesn’t restrict others from applying.
Each Examination Institute (EI) will have its own process for this certificate. However, in most cases the EI who awards your MALC qualification will issue your Expert certificate.